Getting Started: Staff


 

 

On this page:
Overview
Connecting from campus, home, or on the road
Communicating: Email and Phones
MIT Libraries
Getting Help

Overview

Wherever you are, there is probably a way to connect to MITnet, so that you can take advantage of MIT’s network resources anywhere and anytime -- just like your students. Start here to get detailed information on connecting to MITnet, some of the educational technology resources available, and some of the other information technology services you should know about.  

Connecting

MITnet is MIT's campus network, which you can access via high-speed Ethernet, wireless, ISP (Internet Service Provider), or dial-up connection.

Every user of MITnet must have a unique username and password to identify themselves. Kerberos is an industry-standard protocol (developed at MIT) which provides a secure method to authenticate users on MITnet. Your MIT Kerberos username and password is also known as your Athena, MIT e-mail, or MITnet account.

What How
I need a Kerberos username and password... Register
I need to get connected to the network  
...from my office: Get Connected to MITnet
...from classrooms, libraries, conference rooms, labs, and public areas: Use DHCP (Dynamic Host Configuration Protocol)
...from home or off-campus: Remote Access
...from on the road: Travelling with Your Laptop
...from my mobile device:

Communicating: Email and Phones

You can access your email at MIT via desktop programs or the web. Choosing an Email Program at MIT provides more details.

And while electronic communications, such as email and web-based transactions, have grown significantly in importance, telephones still provide a primary mode for communicating at MIT. See Telephony at MIT  for more information.

What How
I use one Mac/Windows computer for my email... Apple Mail (Macintosh) or Outlook (Windows)
I use multiple Mac/Win computers... Primary program: Apple Mail (Macintosh) or Outlook  (Windows)
Secondary programs: Apple Mail (Macintosh) or Outlook (Windows) and WebMail
I use an Athena workstation and Mac/Windows computers...      Athena: Evolution
Apple Mail (Macintosh) or Outlook (Windows) and WebMail
I will be traveling with a laptop... Apple Mail (Macintosh) or Outlook (Windows) and WebMail
I will be traveling and using local computers... WebMail
Traditional and VoIP Phones Telephony at MIT

MIT Libraries

MIT Libraries are comprised of five divisional libraries and four branch libraries that serve specialized fields. At each library and online, you will find a wide array of services and resources to support your teaching and research.

What How
I want to access the MIT Libraries web site... http://libraries.mit.edu/
I want to search online for books, journals, theses, conferences, CDs, videos, microforms and more... http://libraries.mit.edu/barton
I want to put a book to on hold, be delivered to another library, or sent via      
interdepartmental mail to my office...
http://libraries.mit.edu/bookpage
I want quick access to online databases and electronic journals... http://libraries.mit.edu/vera

I want to find out more about faculty-specific library services...    

http://libraries.mit.edu/about/faqs/faculty.html, or email your questions to facultyusers@mit.edu.

Getting Help

What How
MIT Certificates Online: ist.mit.edu/services/certificates
General Computing Help

Online: IS&T Service Desk

Email: computing-help@mit.edu

Phone: 617.253.1101

Educational Technology

Online: web.mit.edu/oeit/

Email: oeit-It@mit.edu

Phone: 617.252.1981

Ways to Improve Teaching

Online: web.mit.edu/tll/

Email: tll@mit.edu

Phone: 617.253.2850

Questions about Athena

Online: web.mit.edu/consult/www/

Email: olc@mit.edu

Phone: 617.253.4435

Intellectual Property Advice and Help      Online: web.mit.edu/ogc
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Staff

IS&T Service Desk

Monday-Friday
Telephone/Online: 8am - 6pm
Walk-In (N42) 9:15am - 5pm

Web: IS&T Service Desk
Email: computing-help@mit.edu
Phone: 617.253.1101