IS&T Will Stop Supporting Mac OS X 10.4 Effective February 1, 2010

Effective Monday, February 1, 2010, Information Services and Technology (IS&T) will no longer provide support for Mac OS X 10.4.

What This Means
IS&T will no longer create custom installers, test supported software and services, write documentation, or provide training or help desk support for Mac OS X 10.4.

Why Support is Being Retired
Now that Mac OS X 10.6 has been released, we expect that Apple will cease updating Mac OS X 10.4, including software and security patches. We expect Apple to continue releasing Mac OS X 10.5 updates for the time being. Also, third-party vendors are dropping support for Mac OS X 10.4, including some IS&T-supported applications.

Recommendation
Users who are running Mac OS X 10.4 are encouraged to upgrade to a more recent version of Mac OS X. Users on PowerPC-based hardware should upgrade to 10.5, as 10.6 requires Intel-based hardware. Faculty and staff should check with their DLC's computer support staff or software liaison to determine the appropriate upgrade path.

Getting Help
If you have questions regarding IS&T's plan to discontinue support for Mac OS X 10.4, contact the Software Release Team.