Apple has determined that, in a limited number of older 15-inch Retina MacBook Pros, the battery may overheat and pose a fire safety risk. Affected units were sold primarily between September 2015 and February 2017; product eligibility is determined by the product serial number. Apple will replace affected batteries free of charge.
Please note the following:
- Apple recommends that you back up your MacBook Pro before taking it to a service facility. MIT community members can download and use CrashPlan or can back up using Apple’s Time Machine.
- If your MacBook Pro is affected by this recall, you can drop it off at an Apple retail store or at the IS&T Service Desk in E17: it will then be shipped to a central Apple repair facility. You can also contact Apple Support to arrange for mail-in service.
- It may take up to two weeks for the repair to be completed.
If you have questions about this recall, contact the IS&T Service Desk.