Apple announces battery recall for an older generation of MacBook Pro Laptops
July 11, 2019
Robyn Fizz
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Image: Apple

Apple has determined that, in a limited number of older 15-inch Retina MacBook Pros, the battery may overheat and pose a fire safety risk. Affected units were sold primarily between September 2015 and February 2017; product eligibility is determined by the product serial number. Apple will replace affected batteries free of charge.

To learn more, see the 15-inch MacBook Pro Battery Recall Program page in the Knowledge Base or on the Apple Support website.

Please note the following:

  • Apple recommends that you back up your MacBook Pro before taking it to a service facility. MIT community members can download and use CrashPlan or can back up using Apple’s Time Machine.
  • If your MacBook Pro is affected by this recall, you can drop it off at an Apple retail store or at the IS&T Service Desk in E17: it will then be shipped to a central Apple repair facility. You can also contact Apple Support to arrange for mail-in service. 
  • It may take up to two weeks for the repair to be completed.  

If you have questions about this recall, contact the IS&T Service Desk.