IS&T to Retire Support for Palm OS Devices

June 15, 2009

Information Services and Technology (IS&T) will retire support for Palm OS devices as of September 30, 2009. This includes support for devices such as Palm T/X, Treo 650p, 700p, 755p, and the Palm Centro.

Earlier this year, Palm Inc.'s CEO announced that the company will shift its focus to its new operating system (webOS) and retire the Palm OS platform (PDAs and Treo smartphones). Based on the vendor's decision and MIT's efforts to reduce costs and provide better support to the MIT mobile device community, IS&T will focus support on more popular mobile platforms, including Windows Mobile, BlackBerry, and iPhone devices. These are the recommended mobile platforms based on their stability, technology, and integration with MIT's infrastructure.

IS&T understands that discontinuing support for Palm OS may be inconvenient to users of these devices. To assist with the transition, IS&T has produced a set of documentation that highlights the recommended devices, how to use them, and their functionality. It also includes a link to Palm Inc.'s Palm Support via Live Chat function. To access this documentation, go to the Mobile Devices Wiki (certificates required).

If you still have questions about transitioning or recommended devices, the Mobile Devices Team is available to work with you. The team can be reached via email at mobile-help@mit.edu.