MITvoip is MIT's main phone service used by MIT departments, labs, and centers. IS&T is responsible for supporting all aspects of the service from the infrastructure to the telephone devices used by staff and faculty.
IS&T also provides limited support for existing traditional ISDN telephone sets.
Benefits
The MITvoip phone service provides:
- Web access to your account, allowing for remote access when you are away from your desk
- Voice mail to email integration
- Built in conference calling
- And many other basic and advanced features
Key Features
Learn more about the specific features of your phone by first identifying your model.
If you're not sure which phone you have, look for a sticker on the back. If you can't find it, consult Identifying Your Phone's Model
Requirements
Certificates are required to access the MITvoip web interface.
Getting Started - MITvoip telephones:
New Customers: Get VoIP service: Contact Telephone Client Support.
MITvoip Telephone User Guide | Online training demos
Existing MITvoip Customers:
Access the MITvoip Web Interface. [Certificates required]
Getting Started - ISDN Telephones:
ISDN User Guide [PDF]