Resolve Certificate Issues to Access SAPweb
The SAPweb error message "An Unexpected error has occurred" most often indicates a problem with your MIT Personal Certificate.
Select your browser for detailed instructions to resolve the error:
|
Firefox
|
Internet Explorer
|
Safari
|
|---|---|---|
| Firefox 3.x | IE 7 or 8 on Windows XP | Safari on Mac OS 10.4 |
| IE 7 or 8 on Windows Vista | Safari on Mac OS 10.5 | |
| IE 8 on Windows 7 | Safari on Mac OS 10.6 |
Note: IS&T does not yet support Internet Explorer 8.
For Assistance
Campus Employees:
IS&T Service Desk
Web: IS&T Service Desk
Email: computing-help@mit.edu
Phone: 617.253.1101
Lincoln Lab Employees:
LL Technical Support
Email: Lincoln Lab Technical Support
Phone: 781-981-4357
