Server Operations Services
Server Operations provides a comprehensive package of hardware and software services that support administration and research computing at MIT. These services include:
- acquisition and installation of hardware and software
- subsequent maintenance such as updates, patches, migrations, and problem resolution
More specifically, Server Operations focuses on the following five areas:
- Server Administration: Done through SLA's for administrative and academic servers.
- Athena Computing Environment : Support for server systems fundamental to the functioning of the Athena Computing Environment, which supports Academic Computing at MIT.
- Database Support : For Oracle
- Software Support: For EDI, IXOS, and Hyperion–all supporting SAP via procurement, billing, electronic document management, and data access.
- TSM Backup Services : For servers and desktop machines. Read about the backup policies for TSM and AFS.
The Center provides these services with varying options and prices.
Clients who prefer to manage their own servers but want a secure, controlled envrionment may be interested in Co-location Services, also offered by IS&T.
