Calling Card Services

 

MIT IS&T Telephone Services offers calling card services through two vendors, Qwest and MobileSphere. Both have discounted rates that have been negotiated for MIT. Qwest is only for use by MIT departments, labs and centers. MobileSphere is also available for faculty and staff personal use.

Qwest Calling Cards

IS&T Telephone Services offers Qwest calling cards for use by MIT departments, labs and centers. Qwest calling Cards must be assigned to a specific MIT Cost Object. Summary of the usage charges will appear on your monthly Detail Transaction Report (DTR) and you may also obtain detail of charges through the data warehouse.

Before traveling abroad verify international access phone numbers by calling Qwest customer service at 1.877.375.4448 (within the U.S.) or by going to the Qwest International Dialing Guide.

For Qwest rate information: see MIT Qwest Calling Card Rates [ Certificates Required]

To obtain a Qwest Calling Card: fill out the Qwest calling card request form.

MobileSphere Calling Cards

For faculty and staff personal use, or where the Qwest MIT calling card may not be appropriate, IS&T offers MobileSphere calling card services. MobileSphere provides domestic and international coverage in 92 countries. The service can be accessed directly from a registered cell or home phone, or from hotel and pay phones using the MobileSphere calling-card feature.

For enrollment, rates, and more details see: MIT MobileSphere Calling Cards [ Certificates required].

Where to Go for Help

 

Email:

telecom-csr@mit.edu

Phone:

617.253.3670

Fax:

617.253.8000

Location:

MIT Building E19-741, 400 Main Street

Hours:

Monday through Friday, excluding Institute holidays:

Phone Support: 9 A.M. - 5 P.M.

 

Telephone Support Resources

Telephone Support and Repairs
(Traditional and MITvoip phones)
Email: telephone-help@mit.edu
Phone: 617.253.4357

Traditional Phone Moves/Changes
(For use by AOs/DLC administrators)
Email: telephone-help@mit.edu
Phone: 617.253.3670

On-site Instruction from Client Support Representatives

Telephone Operator Services