Cellular Telephones (Cell Phones)
On this page:
News
Service Overview
Rates and Purchasing Information
International Cell Phones and Service
International Wireless Long Distance Service
Cell Phone Rentals from IS&T
Feedback
Where to Go for Help
Testing Mobile Devices for Text Messaging:
If you are not sure whether your mobile device can successfully receive text messages, you can test it. Follow the link for your service provider for testing instructions:
News
ALERT!
Attempted Account Access reports from AT&T
FCC Consumer Advisory: The Truth About Wireless Phones and the Do-Not-Call Registry
Can You Hear Me Now . . .?
The pervasive use of cell phones and other cellular equipment at MIT has made good reception essential. This Faculty Newsletter article deals with issues in achieving that goal.
AT&T Cell Phone Transmitter Installation Update: Information Services and Technology (IS&T) has been working with AT&T to improve cell phone coverage across campus. For more information, see the update.
Sprint/Nextel Cell Phone Transmitter Installation Update: The project has seen many delays, but efforts continue. For more information, see the update.
Overview
MIT Partner Vendors (indicates special pricing on rate plans, equipment, and accessories, as well as having demonstrated the highest quality in customer service and functionality):
Other Vendors (where neither Sprint Nextel nor Verizon Wireless can meet service or price requirements):
Rates and Purchase Information
The MIT cell phone rates are proprietary information, and therefore only appear on the vendors MIT ordering web site. Alternatively, customers can call or email the Account Executive for the MIT rates.
To compare discounts for services across vendors, go to the discount page [Certificates required].
In order to maximize savings across the Institute, MIT has developed policies and guidelines for departmental purchase and use of cellular phones.
Departmental purchases must be made with an MIT credit card, otherwise please create a requisition using SAPweb for your purchase.
International Cell Phones and Service
All major carriers offer international cell phone service, but provide it in different ways. For further information, see the International Cell Phone Stock Answer.
International Wireless Long Distance Service
MIT has negotiated an agreement with MobileSphere CellularLD to provide reduced international wireless long distance calling rates for MIT students and staff, when calling from their registered cellular phones.
Cell Phone Rentals from IS&T
IS&T offers Verizon Wireless Cellular Telephone rentals to the MIT community.
Feedback
In an effort to address campus coverage both indoors and outside, please let us know about dead spots encountered for cell phones by sending email to cell-feedback@mit.edu.
Cellular dead zone in your MIT office? T-Mobile Hotspot Enabled mobile phones running BlackBerry or Windows Mobile operating systems work anywhere on campus where there is MIT Wireless Coverage, providing a seamless transition between the MIT wireless network and the T-Mobile network! See the T-Mobile web page for more information.
Note: Non-smartphone devices may not be able to connect to the MIT Wi-Fi network.
Where to Go for Help
Email: telecom-csr@mit.edu
Phone: 617.253.3670
Fax: 617.253.8000
Location: MIT Building E19-741, 400 Main Street
Hours: Monday through Friday, excluding Institute holidays: Phone Support: 9 A.M. - 5 P.M.
Procurement questions should be directed to: Catelin Matos, MIT Procurement Department, 617.253.8345
Questions regarding the MIT VIP Procurement Card should be directed to vipcard@mit.edu.
Back To TopTelephone Support Resources
Telephone Support and Repairs
(Traditional and MITvoip phones)
Email: telephone-help@mit.edu
Phone: 617.253.4357
Traditional Phone Moves/Changes
(For use by AOs/DLC administrators)
Email: telephone-help@mit.edu
Phone: 617.253.3670
