Telephone Support Services: Contact Information
On this page:
Telephone and Voice Mail Services
Telephones
Telephone Accessories
Telephone and Voice Mail Services
Telephone Installations, Changes in Service and Billing Information:
Customer Service Representatives
Telephone: 617.253.3670
Email: telecom-csr@mit.edu
Building Address: E19-741
Voice Mail Setup and Changes in Service:
Voice Mail Support
Telephone: 617.253.3670
Email: telecom-csr@mit.edu
Building Address: E19-741
Telephones
Purchasing Analog Telephones-Desk and Wall Sets
Telephone: 617.253.3692
Email: tele-info@mit.edu
Building: E19-741
Hours: 8:00 a.m. to 5:00 p.m. Monday through Friday
Note: A requisition is needed before telephones will be made available.
Cellular Telephones and Pagers
Telephone: 617.253.3670
Email: telecom-csr@mit.edu
Building: E19-741
Hours: 8:00 a.m. to 5:00 p.m. Monday through Friday
Cellular Telephone Rental Rate Schedule
Note: A requisition is needed before telephones or pagers will be made available
Speakerphones
IS&T does not rent or loan out speaker phones.
A suggested vendor contact would be Hello Direct.
Telephone Accessories
Pricing for Telephone Accessories
Telephone Calling Cards
Telephone: 617.253.3670
Email: telecom-csr@mit.edu
Building: E19-741
Hours: 8:00 a.m. to 5:00 p.m. Monday through Friday
Purchasing Headsets
Telephone: 617.253.3654
Email: dcatalan@mit.edu
Building: E19-741
Hours: 8:00 a.m. to 5:00 p.m. Monday through Friday
Telephone Support Resources
Telephone Support and Repairs
(Traditional and MITvoip phones)
Email: telephone-help@mit.edu
Phone: 617.253.4357
Traditional Phone Moves/Changes
(For use by AOs/DLC administrators)
Email: telephone-help@mit.edu
Phone: 617.253.3670
