Telephone and Voice Mail Support: Customer Support Representatives
On this page:
Overview
Team Members
Contact Information
Overview
The Customer Support Representatives can assist you with:
- Installation, moves and changes of service to:
- Telephones
- Circuits -- card readers, cash registers, vending machines
- Jacks
- Voice Mail Setup and Repair
- Large Scale Projects -- adds, moves and changes
Team Members
- Jana Tarasenko, Team Leader
- Gretchen Hamson
- Marian Sindelir
- Janice Spinetto
- April White-Frager
Contact Information
- Phone: 3-3670 (617.253.3670)
- Email: telecom-csr@mit.edu
All requests for new telephone service or changes in existing service should go through your department's Administrative Officer (AO) or designated telephone service contact person.
Each department on campus is assigned a Customer Support Representative (CSR). To find out which CSR handles your department's account, refer to the CSR-Department page.
Back To TopTelephone Support Resources
Telephone Support and Repairs
(Traditional and MITvoip phones)
Email: telephone-help@mit.edu
Phone: 617.253.4357
Traditional Phone Moves/Changes
(For use by AOs/DLC administrators)
Email: telephone-help@mit.edu
Phone: 617.253.3670
