Telephone Support Services: Equipment
On this page:
Overview
Products and Accessories
Customer Purchased Equipment
Other Services
Overview
Digital (ISDN) 7506 and 7507 telephone sets are labeled on the lower right corner of the telephone face plate.
Analog Telephone sets are basic single line telephones similar to a telephone that you might have at home. All students have analog telephone sets.
Products and Accessories
Ordering and repair information for:
|
Item
|
Ordering
|
Repair
|
|---|---|---|
| Digital (ISDN) telephones | Ordering | Repairing |
| Student analog telephones | Ordering and repairing | |
| Cellular telephones | Ordering and repairing | |
| Pagers | Ordering and repairing | |
| Handsets and headsets | Ordering | Repairing |
| Telephone cords | Ordering | Repairing |
Customer Purchased Equipment
Many people wish to purchase their own telephone and telecommunications equipment, such as video conferencing units, etc. This equipment needs to interact with the 5ESS Telephone Switch.
Note: MIT does not use a PBX system like many smaller universities and companies.
Before purchasing this equipment, you should first contact your Customer Service Representative (CSR) to discuss specifications and details of the equipment and if it will work at MIT. Your AO will know who the CSR for your area is.
Other Services
- Calling cards
- Get an Analog Line for Fax or Modem: contact your AO or CSR
- Services for People with Disabilities
- Audio conferencing
- Video Conferencing
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Telephone Support Resources
Telephone Support and Repairs
(Traditional and MITvoip phones)
Email: telephone-help@mit.edu
Phone: 617.253.4357
Traditional Phone Moves/Changes
(For use by AOs/DLC administrators)
Email: telephone-help@mit.edu
Phone: 617.253.3670
