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Audio Bridges
Conference Calls
Assistance with Annoyance Calls

Audio Bridges

MIT Employees can reserve a designated 6, 12, or 18 port Meet-Me Conference Bridge. If time is available the employee is given a telephone number to share with all parties of the conference call. Each member dials this MIT telephone number and all callers are connected.

How to Obtain
If you need to schedule a conference call on an audio bridge you may email any one of the operators at: tele-info@mit.edu. If you would prefer to set up an audio bridge by telephone, please dial extension 3-3654. Note: You will be required to follow up any telephone request with an email request.You may also fill out the online Audio Bridge Request Form.

Conference Calls

Conference calls can be placed with a maximum of five parties involved (the caller plus four others). For conferences of more than five parties, please consider using an audio bridge (see section above). There is also a three-party conference call option available on both analog and digital (ISDN) telephones for no cost. The steps for setting up a conference call via the MIT switchboard are as follows:

1. Before contacting the switchboard, have the seven-digit MIT account number that you will be charging the conference call to on hand, as well as the names and telephone numbers of all parties to be called.
2. Place a call the MIT switchboard; (0) from an MIT telephone, 617.253.1000 from an outside line.
3. Give the operator the seven-digit MIT account number and the names and telephone numbers of the parties you wish called.
4. The telephone operator will put you on hold, place the other calls, and connect you once all parties have been contacted.

Assistance with Annoyance Calls

For help with annoying or obscene telephone calls you may call the MIT switchboard at 617.253.3654. An operator will assist you in taking down the information and informing you of your options.

Please be aware that Massachusetts law prohibits the making of annoying phone calls. Federal law prohibits the making of obscene or harassing calls in interstate or foreign communications. To help discourage such calls, follow these simple suggestions:

1. Ask who is calling, and the number the person is trying to reach. Do not give out your number or name to the caller or any personal information.
2. Hang up immediately if the caller does not respond when you answer, if the caller begins to use obscene language, or if the caller is not identified to your satisfaction. Do not slam the receiver down, yell at the caller, or otherwise indicate that you are annoyed. Just hang up.
3. Don't talk if the same caller phones again. Remember, all the caller wants is an audience. Don't give them the satisfaction of responding.
4. Call Campus Police directly at x3-1212 and report the annoying calls, particularly if you are threatened over the phone.

The above suggestions were reprinted from the Campus Police Safety, Security and Crime Prevention Handbook. 

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