Pagers
Local Paging Services
MIT has established a preferred-vendor relationship with USA Mobility (formerly, Arch Wireless) for local paging services [ Adobe Reader required]. USA Mobility offers either pager rentals or purchases, and can work directly with MIT customers to satisfy all paging needs, completing the transaction through use of either the MIT Procurement Card or MIT Purchase Order.
Helpful USA Mobility Forms and Information:
- Login to your account
- Customer support (user guides, documentation, downloads, and general customer support for major accounts)
- Send a page
- Check coverage
- Major account escalation list [ PDF]
- Return label instructions [ PDF]
To purchase or rent pagers, contact the USA Mobility major account representative:
- Gilliane Melvin, Major Account Representative
- Email: gilliane.melvin@usamobility.com
- Phone: 617.778.4771
- Fax: 866.466.9489
Nationwide Paging Services
MIT has established a preferred-vendor relationship with Skytel for nationwide paging services. Contact Skytel directly for inquiries.
MIT Help
For questions regarding the MIT relationship with either pager vendor, contact the telephone Customer Support Representatives:
- Email: telecom-csr@mit.edu
- Phone: 617.253.3670
Telephone Support Resources
Telephone Support and Repairs
(Traditional and MITvoip phones)
Email: telephone-help@mit.edu
Phone: 617.253.4357
Traditional Phone Moves/Changes
(For use by AOs/DLC administrators)
Email: telephone-help@mit.edu
Phone: 617.253.3670
