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Dorm Telephones
MIT Analog Dorm Phones
Long Distance Information
Non-residential Service
Voice Mail and Call Waiting

Dorm Telephones

MIT residence halls offer a variety of telephone service options, determined by the network capabilities of each building. The options include analog telephone service, cell phones, Voice over IP (VoIP), and MIT personal SIP accounts.

For the Fall 2008 semester, analog telephones are provided in each dorm room with the exception of Green Hall (W5), Burton-Conner (W51), MacGregor (W61), and "New" Ashdown (NW35), where Voice over IP (VoIP) and MIT personal SIP accounts are available. In these dorms, analog phones will be available in corridors and lounges for the convenience of residents who may want to make on-campus, MIT Tie-Line, or credit-card telephone calls. For more information, including how your SIP account works and your connection options, see Personal SIP Accounts.

For information specific to your dorm, see Phone Service in MIT Housing.

The following information on this page applies only to MIT analog phones in dorm rooms.

MIT Analog Dorm Phones

MIT analog phones in dorm rooms are limited to placing calls on campus; for example, Campus Police, Medical, other dorms, other MIT phone numbers. The basic service will not allow the phone to be used to call non-MIT numbers, such as businesses in the Student Center, or off-campus FSILGs or 800 numbers. Analog dorm phones can receive on-campus or off-campus calls.

Students in dorms with analog phones have the option to upgrade the room phone to full phone service, which includes unlimited local calls and 800 numbers, access to long distance services, and voice mail. The cost is $17 per month, with a $25 activation charge. Typically, the activation fee is waived at the start of the fall semester -- this fee will be waived 08/01/08 - 09/19/08.

Students who sign up for full phone service have the option of adding long-distance and international service. There is no additional charge to activate this service; subscribers will be charged per call. For shared phones, each student can have a separate long-distance account.

Upgrades from the basic to full services are handled by PAETEC, which also handles long-distance service orders for student phones. To register for full service, go to:

• Paetec CampusLink Services: Phone 1.800.962.4772.

If you decide not to sign up for full service, you can indicate that your primary phone is some other number (e.g., cell phone). Go to WebSIS and enter another number, and flag it as primary.

Discounts on cell-phone services are available to students from Sprint/Nextel, Verizon Wireless, AT&T (formerly Cingular), and T-Mobile.

If you have questions dorm phone service, see Dorm Room Phone Service FAQ or send email to the following:

MIT Housing: housing@mit.edu
MIT IS&T Telephone Services: telecom-csr@mit.edu

• Contact information: For any changes in service, installation or repair to dorm telephones, students should notify their designated house manager.
• Local Calling Zones
• MIT Tie Lines
• Telephone Stock Answers
  

Long Distance and Full Service Information

PaeTec's Campuslink is the MIT vendor partner for Student Long Distance and Full Telephone Service.

Set up a New Student Account

• via the Web
• by calling 1.800.962.4772
  MIT's 4-digit location identifier is 2500

Note: If you want your bill sent to a different address over the semester break, contact Campuslink Customer Care at 800.962.4772.

To cancel full service (if you no longer want or need it, e.g., during summer break), call PAETEC at 1.800.962.4772.

PAETEC Campuslink Information

• Long Distance Plans and Rates
• Campuslink Long Distance Service Provider: general information
• International Calling Rates
• Student Dialing Instructions [ Adobe Reader required]
• Dorm Telephone Features

CellularLD International Wireless Long Distance Service
MIT has negotiated an agreement with MobileSphere CellularLD to provide reduced international wireless long distance calling rates for MIT students, when calling from their registered cellular phones.

Non-residential Service

MIT Telephone Service provides local and long distance service to students who live in MIT housing. Students living in Independent Living Groups (ILGs) or in other off-campus housing may use a telephone service provider of their choice. Students living in ILGs should check with the ILG for any special considerations. Other options for long distance service include:

• prepaid phone cards
• calling cards
• toll-free numbers that access an outside provider
• cell phones

Voice Mail and Call Waiting

Voice mail and call waiting on dorm phones are available, free of charge, with the upgrade to full service. When you sign up for full service with Campuslink, you will be asked if you want voice mail.

For voice mail problems, contact the IS&T Telephone Customer Service Representatives at telecom-csr@mit.edu or 617.253.3670.

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