Account and Device Management
On this page:
Overview
Account and Device Management Tools
User Guides
Key Concepts
Overview
Use the account and device management tools to:
- configure accounts and devices
- allow access to management tools
- enable access to the user's web interface (Sylantro)
For assistance, contact Telephone Client Support at telephone-help@mit.edu or 3-HELP (617-253-4357).
For an introduction to some key concepts, read the Quick Tips below.
Account and Device Management Tools
Below is an explanation of the differences between an account management tool and a device management tool.
Account Management Tools
- An account is represented by a Telephone Number.
- To manage Accounts go to SIP Account Management, and click Administer.
Device Management Tools
- A device is a telephone. A device can have more than one account (telephone number) associated with it.
- To manage devices, go to SIP Device Management.
User Guides
Key Concepts
- A device owner is able to change device settings (such as turn missed calls on/off, remove or add Telephone numbers, or change the settings for the Message Waiting Indicator light).
- An account administrator is able to change account settings (such as user location, display name, and modify voicemail settings).
- An account owner has the same priviliges as an account adminstrator, and can also access the user web interface.
- Typically, a user is an account and device owner for his/her own phone(s) and account(s). Often, there are designated individuals within a Department, Lab, or Center who are also account administrators and device owners; this facilitates adminstration of the Institute's Telephony Service.
- If you remove your own Kerberos ID from the list of owners or administrators, you will lose administrative access to that account or device.
