MITvoip User Guide
On this page:
Getting Help
Transition Status
First Steps
Quick Start Guides [PDFs]
Online User Guides and Demos
Useful Links
Getting Help
Contact Telephone Client Support at telephone-help@mit.edu or 3-HELP (617-253-4357).
Transition Status
View the Transition Status
Find out the current status of the MITvoip transition in each building on campus.
First Steps
- Configure your voice mail.
- New access number: 617-324-5995
- Default PIN: Your five-digit extension
- Record a personal greeting! The default greeting is anonymous.
- Set a custom PIN for security.
- Take a tour of your new phone's Buttons and Display Icons.
- Learn about features specific to your phone model:
- Consult the documentation below if you wish to learn more.
Quick Start Guides
Download PDF files of the MITvoip Quick Start Guides. [Adobe Reader required.]
Online User Guides and Demos
For detailed instructions about how to use MITvoip, consult the following:
MITvoip Telephone User Guide
All of the features of the MITvoip phone service, including phone functions and voice mail
MITvoip Web Interface User Guide
MITvoip's web-based features, including remote office, find-me/follow-me, and voice mail by email
Account and Device Management User Guide
Online tools to set administrative access permissions, update a phone's location, and configure the line key setup for telephones (for telephone administrators and advanced users)
Online Training Demos
Presents short guided tours of some of MITvoip's web-based features
Useful Links
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