Student Podcasts: Getting Computing Help
File size: 54MB
Format: Quicktime H.264 video
Frame size: 320x240
Duration: 3m 25s
Note: Viewing this video requires QuickTime 7 installed on your computer. You can download it here from Apple.
This podcast covers the IS&T Help Desk Service Center services such as general computing help, Athena help, hardware repairs, and how we can assist with computing questions and problems.
If you would like to download this podcast rather than watching it embedded in this web page (or if your Quicktime plug-in is not working), right-click the link below (Ctrl-click on a Mac) and select Save link as... from the pop-up menu to save the movie file to your computer.
Download movie file: get-help.mov
Supplemental Materials
Podcast Transcription
Presentation Slides
Service Desk
Comments and Feedback
In order to be available to incoming students, these videos were assembled quickly. They are maintained by IS&T's Service Desk. Refinements will be forthcoming over the next few weeks. Please send comments, ideas, and suggestions to Oliver Thomas. The standard IS&T comment form will be used for suggestions as these pages become more tightly integrated into the IS&T web site.

