Find the IT resources, support, and help available to you
IS&T offers a number of services aimed at making your computing experience safer. This includes providing you with information and educational opportunities to increase your safe computing awareness.
IS&T supports Webex and MIT VoIP (Voice over Internet Protocol) audio and web conferencing tools and makes them available to the MIT community.
The IS&T Service Desk assists the MIT community with computing needs analysis and purchasing advice.
To reduce the amount of spam coming into our inboxes, IS&T has put filters in place on MIT's email system via the Symantec Messaging Gateway (SMG) service.
Most malware attacks occur through a combination of spam and compromised web pages. Interacting with spam can put your personal information at risk as well as download a virus to your machine that may spread to other computers on the network.
MIT has a diverse set of printing requirements and options. IS&T provides recommendations for buying the right printers to meet these requirements, instructions for printing, and access to printer repair services.
Your MIT Kerberos account (sometimes called an Athena/MIT/email account) is your online identity at MIT. Once you set up your account, you will be able to access your MIT email, educational technology discounts, your records, computing clusters, printing services, and much more.
When you register for an account on MIT's Athena system, you create your MIT Kerberos identity.
The Virtual Private Network (VPN) assists with connectivity on and off campus. IS&T recommends and supports Cisco's AnyConnect VPN, a VPN client that works on a wide variety of operating systems and hardware configurations.
If your computer seems to be working fine, you may wonder why you should apply a patch. By not applying patches, you might be leaving the door open for malware to come in.