To mitigate the impacts of COVID-19, Information Systems and Technology (IS&T) is providing a range of IT resources to the community, both to ensure continuity of the Institute’s mission and to best support community members as they engage in their MIT activities remotely. IS&T is also taking action in line with the latest Institute guidance to ensure the continuity of IS&T’s operating activities in support of the MIT community. As the COVID-19 situation evolves, we will adapt our plans and service delivery accordingly.
Note: On-site walk-in and repair service will be unavailable during this public health emergency.
IS&T provides IT support 24x7:
- Faculty and course instructors who need help facilitating remote classes can send mail to firstname.lastname@example.org or call 617-324-3578 (617-32-HELP-U).
- MIT community members who have questions or need assistance can contact the IS&T Service Desk at 617-253-1101 or email@example.com.
MIT’s COVID-19 Response website
MIT Medical’s COVID-19 FAQ
MIT's Teach Remote site: Resources, tools, and support for teaching remotely at MIT
Resources for Working Remotely During Campus Emergencies
Dropbox storage quota increase for MIT faculty and TAs (updated)
Dropbox quota terms have been updated: “MIT has increased Dropbox default storage quotas to 10TB for MIT faculty, lecturers, and Spring 2020 teaching assistants at no charge. This default quota increase was based on requests by the teaching and learning community in order to provide additional storage for MIT course materials (e.g. large audio and video files, etc.).”
MIT-wide Slack coming soon