IS&T provides and supports two email list services: Athena/Moira and Mailman.
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IS&T's Distributed IT Resources (DITR) team offers specialized desktop preventative maintenance services. Administrative members of departments that have little or no IT support can utilize the AdminIT Program.
IS&T can help to detect, respond to, and recover from intrusions and data disclosure incidents. This includes IT security incidents involving electronic MIT business data of any kind.
The Roles Database stores access rules (user authorizations) for applications like SAP, Data Warehouse, and the Graduate Admissions System, among others. Specially Authorized Departmental and Central Administrators use the web-based Roles Database application to view and manage user authorizations.
On Windows and Macintosh, Jabber is the instant messaging (IM) system that allows MIT users to communicate with one another and Jabber users elsewhere on the internet.
On Athena, there are two primary messaging services: Zephyr and Jabber.
The MIT Windows Automatic Update Service (WAUS) enables the MIT community to utilize Microsoft's Automatic Update feature with a more conservative selection of patches - focused on critical security updates - than those available directly from Microsoft.
An Athena locker is a directory (aka: folder) on the Athena filesystem. IS&T creates lockers for official MIT courses, UROP projects, student living groups, ASA recognized student activities and MIT organizations (including administrative offices, academic departments, programs, and lab or research groups).
Media sanitizing is electronic file destruction. In the same way that paper files containing sensitive information can be shredded or burned, electronic files can be destroyed using various methods. The most effective form of electronic data destruction is done with file shredding software.