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Service Desk

An iPad Mini and two Amazon gift boxes
And the raffle winners are….

IS&T is happy to announce the winners of our drawing for an iPad Mini and two Amazon gift cards.

photograph of walkin center
Help celebrate the Walk-In Service Center’s new home

MIT community members are invited to a visit at IS&T’s new walk-in service center in E17-106 on February 8. Bonus: enter a raffle for a chance to win an iPad Mini!

IS&T walk-in center moves January 20
IS&T Walk-in Service Center moves January 20

On January 20, Information Systems and Technology (IS&T) is moving our walk-in service center to newly renovated space on the first floor of E17.

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Working at the Service Center can be a rewarding experience for students

What is it like to be a student worker at the Information Systems and Technology (IS&T) Service Center? One BeaverTech shares her experiences.

IS&T walk-in service center moves August 12

On August 12, IS&T’s walk-in service center will temporarily move from E17-110 next door to E19-306 (and the E17-121 Learning Center will be closed) to make way for construction.

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IS&T Service Desk transitioning to ServiceNow, 2/25

On Thursday, February 25, IS&T’s Service Desk will begin using ServiceNow Incident Management to track, manage, and resolve help calls and emails from the community.