All fields are required. You must supply your Athena username. We cannot respond to questions without it. If you do not know your username, you may instead contact us by telephone at 617-253-4435 (x3-4435). IP addresses are logged for contact purposes.
Note: Many known issues and outages are listed on 3DOWN. Check that site before contacting us.
Having trouble with WinAthena or WIN.MIT.EDU? The Windows machines in the 37-312, W20-575, and E51 clusters are not supported by Athena Consulting.
We typically reply to questions via email. If you cannot receive email, be sure provide contact information (e.g., alternate email address, phone number) in the body of your question.
