Find the IT resources, support, and help available to you
Data is the most important aspect of your computer. Computer hardware can fail, data can be corrupted, computers can be lost, stolen, or destroyed. You may be able to reinstall operating systems and applications, but your original data could be lost forever. Data backup software can help you protect and restore your data when something goes wrong. IS&T provides two service offerings at no charge to students, faculty, and staff for data backup:
- Desktops and laptops: CrashPlan PROe
- Enterprise servers: Tivoli Storage Manager (TSM)
win.mit.edu is an IS&T centrally-maintained Microsoft Windows domain intended for general use by all of MIT. It provides a common set of services, data, and tools. Many aspects and features within this domain are customizable by participating Departments, Labs, and Centers (DLCs) and, in certain cases, individual users.
The Data Warehouse is a stable, read-only database that combines information from separate systems into one easy-to-access location.
IS&T supports the following mobile platforms: Android, Apple iOS, and Windows 10.
IS&T provides and supports two email list services: Athena/Moira and Mailman.
IS&T provides support for four administrative and academic applications: FileMaker, MySQL, Oracle, and QuickBase.
IS&T can help to detect, respond to, and recover from intrusions and data disclosure incidents. This includes IT security incidents involving electronic MIT business data of any kind.
The Roles Database stores access rules (user authorizations) for applications like SAP, Data Warehouse, and the Graduate Admissions System, among others. Specially Authorized Departmental and Central Administrators use the web-based Roles Database application to view and manage user authorizations.
On Windows and Macintosh, Jabber is the instant messaging (IM) system that allows MIT users to communicate with one another and Jabber users elsewhere on the internet.
On Athena, there are two primary messaging services: Zephyr and Jabber.