Data Warehouse & Reporting Support Resources

General Help

Send an email to warehouse-help.

One-on-One Consultations

The Data Warehouse staff is also available for one-on-one consultations, in cases where your questions might not be answered in the course of a user group meeting, or where special attention is needed. Contact us to make arrangements.

User Group

The Reporting User Group meets Thursdays starting at 1:30 pm in NE49-3098 (Little Cayman). Staff members are available for hands-on help during this time.

This is a drop-in session and no appointment is necessary. You are welcome to drop by to discuss problems you might be having with a report – just bring along anything needed in order to discuss your report, including your Duo device. Also, you can meet other Reporting users and share information and tips with them.

On the third Thursday of the month, the format will change slightly. A training session will take the place of the normal drop-in session. Sign-up is not required for the Third Thursdays Training series, but is suggested as space is limited.

Third Thursday Training Schedule

The sign-up period for training sessions will open two weeks prior to the date of the class.

Date Topic Sign-up
October 18, 2018 Warehouse roles & Auths Sign up via Eventbrite
November 15, 2018 Tableau New Features (Tableau version TBD)  
December 20, 2018 Common Reports & Common Customizations  
January 17, 2019 Tableau Basics  
February 21, 2019 Cognos Basics  

To suggest a future training topic, or ask questions about an upcoming User Group session, contact reporting-help@mit.edu.