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Telephone Services for People with Disabilities

Persons who are deaf, deaf-blind, or have a hearing or speech disability have several options for how to communicate with hearing people over regular telephone lines. MIT does not provide these services, but they are available from other sources through MIT telephones or via the MIT network.

TTY Relay Service

Massachusetts Relay Service

  • TTY: 800-439-2370
  • Voice: 800-439-0183
  • Contact MIT via a TTY: 617-258-9344

Campus Police, Assistive Technology Information Center (ATIC Lab), MIT Medical, and Human Resources Disabilities Services offices all have TTY units. To find the one nearest you, contact telephone-help@mit.edu, call 617-253-4357 (3-HELP), or dial the TTY above.

Note: Direct TTY to TTY communication does not require the use of a relay service.

Vendor Relay Services

IS&T Telephone Services

We can help with locating assistive telephone products, including:

  • Headsets for hands-free telephone use.
  • Noise cancellation headpieces.
  • Signal control units.
  • Voiced caller ID.

Contact us via email or phone: 617-253-4357 (3-HELP).