Request Tracker (RT) is an issue tracking system and can be accessed by members of the MIT community at help.mit.edu.

Available To 
Students, Faculty, Staff, Affiliates

Benefits and key features

  • Works on Windows, Mac OS X, and Linux via the web.
  • Email interaction.
  • Critical information is always available and all in one place.
  • Completely customizable.
  • Learn more.

Requirements

A valid MIT personal certificate.

Getting started