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Responding to a Malware Attack

In spite of all your careful steps to protect your computer, it could happen. Your computer somehow contracted a virus and it's not behaving according to expectations: it's sluggish, you can't open certain applications, or pop-up messages with warnings or ads are appearing randomly.

Unauthorized Access

Another way your system may have been compromised is if your user account was accessed without your permission. Somehow someone gained access, either remotely or physically, to your system.

Learn what to do, if you suspect your computer may have been attacked with malware or was otherwise compromised.

Was There Sensitive Data?

The most important thing is to find out if the computer's data was accessed and whether that data contained anything that could put an individual at risk for identity theft: