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Data Center Operations Services (DOST)

The Data Center Operations Services Team (DOST) provides customers with affordable operational excellence. We maintain and operate a physically-secured, environmentally-controlled facility that houses MIT's enterprise and departmental servers. The team works very closely with Server Operations and clients.

The Data Center

The W91 Data Center is a 6,500 square foot, centrally-located facility. It houses and manages:

  • Enterprise-wide business application servers
  • Related centralized computer generated printing
  • Selected departmental servers
  • Network-based remote desktop backup service (TSM),
  • Co-location services for housing of departmental servers and high performance computers (HPC) for research labs and centers

DOST manages two computer rooms housing approximately 250 servers, 30 TBytes of data storage, 250 TBytes of nearline data storage, .5 PBytes of automated tape storage, and a 24,000 data tape library.

Services

  • Co-location services: The Data Center is a secure facility with emergency power, environmental monitoring, and optional "hands and eyes" services for customer-managed servers.
  • Facilities management:
    • Security access control for all IS&T and selected space
    • Computer room management (including W91, E40, W20 and 37 facilities)
    • Problem resolution
  • MIT Central Print Services
    • Manage printers and print queues
    • Supply inventory management
    • Print execution
    • Distribution of print
    • Problem resolution

Hours and location

Monday - Friday: 7AM - 6PM
Exceptions: MIT holidays and special closings
For emergency situations during unattended coverage periods, call the W91 Data Center (617-253-7049) to reach the on-call operator.

Location: DOST staff and the Data Center are located in Building W91

Deliveries
[recipient's name]
MIT W91-[room]
565 Memorial Drive
Cambridge, MA 02139

U.S. Mail
[recipient's name]
MIT W91-[room]
77 Massachusetts Ave.
Cambridge, MA 02139-4307

Contact information

Office: W91-107
Phone: 617-253-7049
Email: dost@mit.edu
System/Server Status: 617-253-DOWN (3-DOWN)