Issue Tracking
IS&T provides support for systems that track questions, requests, or problems related to your services.
Affiliates
MIT Building Access
IS&T maintains the Institute's campus safety and security infrastructure, enabling access to MIT buildings.
MIT ID
Please note: IS&T periodically sends an email entitled "Action Required to Maintain MBTA Benefits on MIT ID Card" to users who have MIT ID cards at or approaching an eight-year limit. If you received this email and use your MIT ID card to access MBTA benefits, such as the subway or local bus, visit one of the 10 card kiosks on campus to print a new card to continue using your MBTA benefits.
An MIT ID is a digital or physical credential enabling community members to authenticate themselves to card readers on and off campus.
Self-Service Accessories
IS&T provides IT accessories for instructors to use in MIT classrooms, as well as ethernet cables for staff and students, through a set of self-service vending machines in several convenient locations on campus. These machines also provide KF94 face masks to any MIT community member who has an active MIT ID.
These supplies are provided at no charge. Tap your digital MIT ID on your phone or your MIT ID card to the machine’s reader and select the item you need.
Cognos Analytics
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Cognos is a web application used to query the MIT Data Warehouse for creating reports.
How to obtain
Licensing
Cognos is licensed for use by all MIT community members.
Accessing
Visit reports.mit.edu to create and access reports. Touchstone authentication is required.
Using
Audiovisual (AV) for Events
MIT Audiovisual Services has moved from the Division of Student Life and is now part of Information Systems and Technology.
IS&T provides audiovisual technicians for the operation of AV systems and components for events on campus.
Audiovisual (AV) for Courses
MIT Audiovisual Services has moved from the Division of Student Life and is now part of Information Systems and Technology.
IS&T provides audiovisual technicians for the operation of classroom AV systems and components to support MIT courses.
MIT Atlas App
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MIT Atlas is available as a native application for iOS, Android, macOS, and Windows devices. Community members can use MIT Atlas to activate their digital MIT ID, access campus, find and reserve Zoom Rooms, register travel details, and get help from IS&T via 24/7 live chat. MIT Atlas guides incoming First Year and graduate students through onboarding activities, and enables graduate students to view and confirm their appointment funding.
Qualtrics Survey Platform
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Qualtrics is an enterprise survey service available to the MIT community. It is used to conduct surveys, evaluations, and other data collection activities. Qualtrics supports the creation of both simple surveys and complicated survey workflows that are available to users via mobile-friendly format with multi-lingual options.
How to obtain
Licensing
Panopto Enterprise
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Panopto is an all-in-one secure video platform that allows you to record, live stream, host, share, and search videos. It integrates with MIT's Canvas learning management system and Zoom collaboration platforms and provides video storage and viewing for authenticated MIT users. Learn more.
How to obtain
Licensing
Panopto is licensed for use by MIT students, faculty, staff, and affiliates.
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