Find answers to all your technology-related questions, from how to log in to the network to how to prevent computer viruses, to where to get IT consulting help.
Usability refers to how well users can learn and use a product to achieve their goals and how satisfied they are with that process.
IS&T's Usability Team researches and evaluates internal and external MIT websites and applications using a variety of usability and user experience methods based on specific client needs and requirements.
The Departmental Consulting, Analysis, and Development (DCAD) Team joins deep knowledge of the MIT environment with expert web and database strategy and project management services to serve MIT Departments, Labs, and Centers.
Our mission is to guide our clients in all aspects of their departmental website and database projects, and to drive development of modular, re-usable solutions with broad MIT community appeal. We match DLC clients with the right IS&T and industry technologies, and reduce administrative cost and complexity for the whole Institute.
IS&T's Service Center offers a full range of PC repair services to the MIT community.
Accessibility allows people with disabilities to interact with the same technologies as non-disabled people.
Our Accessibility consultants research and evaluate accessible means to represent information to users on websites, applications, and as content.
Primary goals include:
The IS&T Help Desk provides needs analysis and computing pre-purchase support for MIT students, faculty, and staff interested in buying a computer or computer accessories.
Navigating MIT's purchasing, reporting, and HR Payroll systems can be daunting. The Business Applications Support Team answers purchasing, accounting, financial reporting, building repair, and HR payroll questions or connects you with relevant support contacts.
The IS&T Educational Applications Support team can assist you with online applications related to courses, grades, registration, and other tools for education at MIT.