Find answers to all your technology-related questions, from how to log in to the network to how to prevent computer viruses, to where to get IT consulting help.
IS&T offers a variety of telephone help/repair and switchboard services.
The team formerly known as Departmental Consulting and Application Development (DCAD) no longer exists by that name, but the services DCAD provided are still very much a part of IS&T. MIT community members in search of web, database, and systems integration services may email questions to Ops Help to learn more.
IS&T Educational Applications Support assists with online applications related to courses, grades, registration, and other tools for education at MIT.
The IS&T Help Desk provides needs analysis and computing pre-purchase support for MIT students, faculty, and staff interested in buying a computer or computer accessories.
Accessibility allows people with disabilities to interact with the same technologies as non-disabled people.
Our Accessibility consultants research and evaluate accessible means to represent information to users on websites, applications, and as content.
Primary goals include:
Usability refers to how well users can learn and use a product to achieve their goals and how satisfied they are with that process.
IS&T's Usability Team researches and evaluates internal and external MIT websites and applications using a variety of usability and user experience methods based on specific client needs and requirements.
IS&T's Service Center offers a full range of PC repair services to the MIT community.