Help
Laptop Recommendations for Students
IS&T is here to provide you with advice and support on IT issues during your time at the Institute. Below are minimum computer hardware configurations for incoming MIT students.
NOTE: These are general recommendations for MIT students. Incoming students should check with their academic departments and subjects of interest for additional or more specific hardware requirements.
If at any point you have questions or need help, contact the IS&T Service Desk 24 hours a day, 7 days a week.
Service Desk
IS&T offers 24/7 phone and email-based IT support to all members of the MIT community by leveraging secure, industry-leading remote support tools (when required and with user permission) to help troubleshoot and resolve IT problems in real-time from any location.
DLC Direct Support
DLC Direct serves as an on-demand ‘one-stop-shop’ to handle anything from routine IT tasks to consultations and implementation of IT services.
Online Learning
Learn new business, creative, and tech skills with expert-led online video tutorials—anytime, anywhere.
Computer Repair
MIT Hardware Service Center
The MIT Hardware Service Center is now open at its new location in 56-129. A partnership with ComputerCare, the center is available to all MIT students, faculty, and staff.
Laptop Recommendations for Staff
IS&T assists the MIT community with computing needs analysis and purchasing advice. Laptop computers running the Windows or macOS operating system (OS) are strongly recommended for Institute faculty and staff since they provide the maximum flexibility needed to work anywhere on campus.
Knowledge Base
Use the Knowledge Base to find answers to your computing and IT questions at MIT.