IS&T offers 24/7 phone and email-based IT support to all members of the MIT community by leveraging secure, industry-leading remote support tools (when required and with user permission) to help troubleshoot and resolve IT problems in real-time from any location.
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IS&T assists the MIT community with computing needs analysis and purchasing advice. MIT has relationships with several vendors which offer students discounted educational pricing on hardware and accessories.
IS&T recommends portable computers due to the flexibility that they provide.