Find answers to all your technology-related questions.
IS&T offers 24/7 phone and email-based IT support to all members of the MIT community by leveraging secure, industry-leading remote support tools (when required and with user permission) to help troubleshoot and resolve IT problems in real-time from any location.
DLC Direct serves as an on-demand ‘one-stop-shop’ to handle anything from routine IT tasks to consultations and implementation of IT services.
Mail-in hardware repair options are available to the MIT community. On-campus walk-in computer repair is currently unavailable.
IS&T assists the MIT community with computing needs analysis and purchasing advice. MIT has relationships with several vendors which offer students discounted educational pricing on hardware and accessories.
IS&T recommends portable computers due to the flexibility that they provide.
