Duo is a two-factor authentication service. It offers a second layer of security, in addition to your password, that confirms your identity when you log on to web-based services. Duo uses a physical device as the second factor: options include mobile phones, tablets, landlines, and hardware tokens called YubiKeys.
Everyone in the MIT community is required to use Duo to access Touchstone-enabled applications and websites, such as Atlas and WebSIS.
Register two devices
You can register devices for Duo on the MIT Duo Security Account Management page: it is best to register two devices. If the primary device you use is lost or stolen, you will still be able to login with the second one. For help registering two devices, visit this Knowledge Base page.
What devices to register
While many people use a Duo app on their mobile phones, you don’t need a smartphone with a data plan to use Duo. Other options include using an internet-enabled tablet, receiving a phone call or a text message, or using a YubiKey, a small device that goes into your computer’s USB port. IS&T provides YubiKeys to community members at no cost. You can pick one up in E19-306 or use the Duo Token Request Form to have one delivered to you.
Duo can even generate a one-time passcode on your smartphone that you can use to authenticate yourself, even if your phone is not connected to the internet.
A faster login
The first time each day that you login to an MIT service or webpage that is Touchstone-enabled, you will be prompted to authenticate using your Duo device. For convenience, you have the option to check the box that allows Touchstone to remember you for 30 days. For more information on this option, visit the related FAQ in the Knowledge Base.
Another benefit of Duo is that it allows you to change your Kerberos password by sending a notification to an enrolled, push-capable device (e.g., your smartphone).
Find out more
To learn more about two-factor authentication, see IS&T’s Duo Security page. If you have questions or need help, contact the IS&T Service Desk at email@example.com or 617.253.1101. You can also submit a request online.