The IS&T Service Desk provides needs analysis and computing pre-purchase support for MIT students, faculty, and staff interested in buying a computer or computer accessories.
Get recommendations on computers, laptops, printers, mobile devices, and minimum hardware configurations. Purchase hardware through our discount program. Learn where to go for computer or printer repairs.
Protect your electronic devices from theft and your data from unauthorized access if lost or stolen.
IS&T's Service Center offers a full range of PC repair services to the MIT community.
MITvoip is the main telephone service used by MIT departments, labs, and centers (DLCs). IS&T is responsible for supporting all aspects of the service from the infrastructure to the telephone devices used by staff and faculty.
IS&T also provides limited support for existing traditional ISDN telephone sets.
IS&T maintains a limited pool of loaner laptops that may be requested by current students for academic use.
MIT has a diverse set of printing requirements and options. IS&T provides recommendations for buying the right printers to meet these requirements, instructions for printing, and access to printer repair services.
Media sanitizing is electronic file destruction. In the same way paper files containing sensitive information can be shredded or burned, electronic files can be destroyed using various methods. The most effective form of electronic data destruction is done with file shredding software.
IS&T's Distributed IT Resources (DITR) team offers specialized desktop preventative maintenance services to administrative members of departments that have little or no IT support: The AdminIT Program.