General Help
Send an email to warehouse-help.
One-on-One Consultations
The Data Warehouse staff is also available for one-on-one consultations, in cases where your questions might not be answered in the course of a user group meeting, or where special attention is needed. Contact us to make arrangements.
User Group
The Reporting User Group meets Thursdays starting at 1:30 pm in NE49-3098 (Little Cayman). Staff members are available for hands-on help during this time.
This is a drop-in session and no appointment is necessary. You are welcome to drop by to discuss problems you might be having with a report – just bring along anything needed in order to discuss your report, including your Duo device. Also, you can meet other Reporting users and share information and tips with them.
On the third Thursday of the month, the format will change slightly. A training session will take the place of the normal drop-in session. Sign-up is not required for the Third Thursdays Training series, but is suggested as space is limited.
Third Thursday Training Schedule
The sign-up period for training sessions will open two weeks prior to the date of the class.
| Date | Topic | Sign-up |
| September 20, 2018 | Tableau – Visualization Workshop | Sign up via Eventbrite |
| October 18, 2018 | Warehouse roles & Auths | |
| November 15, 2018 | Tableau New Features (Tableau version TBD) | |
| December 20, 2018 | Common Reports & Common Customizations | |
| January 17, 2019 | Tableau Basics | |
| February 21, 2019 | Cognos Basics |
To suggest a future training topic, or ask questions about an upcoming User Group session, contact reporting-help@mit.edu.