News

As many of you are aware, we have been experiencing a series of disruptions in service to MIT’s wireless network that has caused widespread connectivity issues across our campus – and frustration at the resulting challenges to doing our work.

Our Information Systems and Technology (IS&T) teams are working to identify and address the cause of these issues, which occurred following a series of recent updates made to improve the security and stability of our IT systems.

Earlier this afternoon we made adjustments to our wireless infrastructure in our efforts to quickly restore reliable service to the community. We are cautiously optimistic that we have isolated the specific issue that is causing these disruptions, and we are continuing to work with our wireless vendor to monitor the situation closely and make any additional necessary changes to ensure the stability of the campus wireless network while also prioritizing its security.

In the meantime, if you are unable to connect to the network, please try reconnecting to Wi-Fi or restarting your computer or device. Many community members have been able to re-establish connectivity by taking these steps following this afternoon’s updates. If these steps do not resolve your issue, please contact the IS&T Service Desk at servicedesk@mit.edu or 617-253-1101.

MIT’s 3Down website provides regular updates on the status of IT systems and services across the Institute. Please visit the site for the most up-to-date information on this issue and to sign up for automatic notifications.