Request Tracker (RT) is an issue tracking system and can be accessed by members of the MIT community at help.mit.edu.
Available To
Students, Faculty, Staff, Affiliates
Benefits
- Works on Windows, Mac OS X, and Linux via the web
- Email interaction
Key Features
- Critical information is always available and all in one place
- Completely customizable
- Learn more
Requirements
A valid MIT personal certificate.
Getting Started
Request an RT queue to track questions, requests, or problems related to your services.
You can access RT itself at help.mit.edu.