IS&T supports BeyondTrust (formerly Bomgar) secure remote desktop access software for Windows, Mac, Linux, iOS, and Android devices. BeyondTrust allows an IT support provider to securely support end users, desktops, and their devices, with access to endpoints from anywhere in the world.
Benefits and key features
- Provide remote control access to end user devices to assist in support and troubleshooting technical issues.
- Users have to approve access to their device ensuring a safe and secure computing environment.
- Technicians will need to be granted access to the BeyondTrust appliance. They will then be able to download and install the console.