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IS&T offers a variety of telephone help and repair services.

Available To 
Students, Faculty, Staff

Benefits and key features

Getting started

Large-scale adds/moves/changes: Contact the Service Desk early in the project to schedule work and minimize delays.

Getting help

Have the following information ready before contacting the Service Desk:

  • Detailed description of the problem
  • Telephone model number
  • Primary number and location of the defective phone or line
  • Your contact information

Annoyance calls: To report annoying or obscene telephone calls, email stopit@mit.edu.