The IT Service Desk provides the collective expertise of vendor-certified professional staff to assist the MIT community with all of its computing help needs.

Note: On-site walk-in service is unavailable during this public health emergency.

Available To 
Students, Faculty, Lecturers, Instructors, Staff, Affiliates

Benefits and key features

  • 24/7 IT support by phone or by email
  • Help for systems and services that support MIT’s education, research, and administrative activities

Getting started

Online: Ask the Service Desk
Get help by email or phone, 24/7:
Email: servicedesk@mit.edu
Phone: 617-253-1101 (3-1101)
Note: On-site walk-in service is unavailable during this public health emergency.