IS&T offers 24/7 phone and email-based IT support to all members of the MIT community by leveraging secure, industry-leading remote support tools (when required and with user permission) to help troubleshoot and resolve IT problems in real-time from any location.
Benefits and key features
- 24/7 phone support
- 24/7 email support
- Secure, remote screen sharing and video conferencing options available for in-depth troubleshooting
In-person IT help is also available Monday-Friday, 8 a.m. - 5 p.m., in the Atlas Service Center, E17-106.