MIT IS&T
MIT IS&T

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Find the IT resources, support, and help available to you

Prisma Access GlobalProtect VPN Client

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The Prisma Access VPN provides a secure connection between your computing device and the cloud VPN gateway using the GlobalProtect VPN client, helping provide added privacy and security for your computing activities as well as the ability to access protected resources on MITnet that are only accessible from devices on MITnet.

GlobalProtect replaces MIT’s legacy Cisco AnyConnect client, which has been retired. 

Learn more about MIT's Virtual Private Network.

How To Obtain

Download and install the GlobalProtect remote access VPN client:

Oracle 12c

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The MIT Oracle 12c client is a silent installer that installs the Administrator client in a standard, Windows-based location, and configures a connection to the MIT Oracle Internet Directory Server. The Oracle Internet Directory Server provides lookup information for many MIT databases, including the Data Warehouse. It allows BrioQuery to connect to the Data Warehouse.

How to obtain

Licensing

Oracle 12c is licensed for use by MIT faculty and staff on MIT-owned and personal machines.

Download

Service Desk

IS&T offers 24/7 phone and email-based IT support to all members of the MIT community by leveraging secure, industry-leading remote support tools (when required and with user permission) to help troubleshoot and resolve IT problems in real-time from any location.

Secure Remote Support

IS&T supports BeyondTrust (formerly Bomgar) secure remote desktop access software for Windows, Mac, Linux, iOS, and Android devices. BeyondTrust allows an IT support provider to securely support end users, desktops, and their devices, with access to endpoints from anywhere in the world.

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