MIT IS&T
MIT IS&T

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Oracle 12c

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The MIT Oracle 12c client is a silent installer that installs the Administrator client in a standard, Windows-based location, and configures a connection to the MIT Oracle Internet Directory Server. The Oracle Internet Directory Server provides lookup information for many MIT databases, including the Data Warehouse. It allows BrioQuery to connect to the Data Warehouse.

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Licensing

Oracle 12c is licensed for use by MIT faculty and staff on MIT-owned and personal machines.

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Service Desk

IS&T offers 24/7 phone and email-based IT support to all members of the MIT community by leveraging secure, industry-leading remote support tools (when required and with user permission) to help troubleshoot and resolve IT problems in real-time from any location.

Secure Remote Support

IS&T supports BeyondTrust (formerly Bomgar) secure remote desktop access software for Windows, Mac, Linux, iOS, and Android devices. BeyondTrust allows an IT support provider to securely support end users, desktops, and their devices, with access to endpoints from anywhere in the world.

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