Note: On-site walk-in and repair service will be unavailable during this public health emergency.

The IS&T Service Desk is located within the Atlas Service Center in Building E17. Stop by and get help with your computing needs in person.

Available To 
Students, Faculty, Staff

Benefits and key features

We provide the collective expertise of vendor-certified professional staff, and will triage or re-route issues to other IS&T service areas when necessary.

Forgotten passwords
Learn what to do if you forget your MIT Kerberos account password.

Computer repair
Operating systems and hardware components sometimes fail. Should your computer experience issues, please visit E17 and we can attempt to resolve the problem. We are fully certified to repair Apple, Dell, and Thinkbranded Lenovo computers and we can order and install certified replacement parts.



Getting started

Visit the Service Desk in the Atlas Service Center, Building E17-106.

Walk-in hours: 8 AM - 5 PM, Monday - Friday, excluding Institute holidays