Important: Effective Monday, April 22, the tie lines that allow MIT employees to call Harvard staff by dialing a 5-digit extension will no longer be operational. To place calls to Harvard after 4/22, use the same procedure as for other off-campus calls – dial 9 and the 10-digit phone number.
MITvoip is the main telephone service used by MIT departments, labs, and centers (DLCs). IS&T is responsible for supporting all aspects of the service from the infrastructure to the telephone devices used by staff and faculty.
IS&T also provides limited support for existing traditional ISDN telephone sets.
The MITvoip phone service provides:
- Web access to your account, allowing for remote access when you are away from your desk
- Voice mail to email integration
- Built in conference calling
- And many other basic and advanced features
Learn more about the specific features of your phone by first identifying your phone's model.
Certificates are required to access the MITvoip web interface.
Getting started - MITvoip telephones
- Request MITvoip service from Telephone Client Support.
- MITvoip Telephone User Guide
- Online training demos
Getting started - ISDN telephones
ISDN User Guide [PDF]