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Our Services

Mac Imaging

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Discover all the services we offer to make IT at MIT e-a-s-y

End-User Support Tools

Mac 3rd Party Automated Software Patching
Mac Device Management with Jamf Pro
Mac Imaging
Profile Migration
Request Tracker (RT)
Secure Remote Support
Windows 3rd Party Automated Software Patching
Windows Device Management with MECM (formerly SCCM)
Windows Imaging
Windows Remote Lock/Wipe

Mac imaging service for faculty and staff.

Available To 
Faculty, Staff

Benefits and key features

  • Allows IT consultants to set up machines for faculty and staff with a standard Mac OS and package of software.
  • Provides a consistent end user experience.
  • Standard software packages and types of configuration.

Requirements

  • See: IS&T Device Enrollment Program (DEP) for Macs

Getting started

  • IS&T Device Enrollment Program (DEP) for Macs
  • Contact the End User Computing Team
End-User Support Tools

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Email: servicedesk@mit.edu
Phone: 617-253-1101 (3-1101)
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