Find what IT resources, support and help are available to MIT students
The MIT Hardware Service Center is now open for computer hardware repairs at its temporary location in the Atlas Service Center. A partnership with ComputerCare, the center is available to all MIT students, faculty, and staff.
Your MIT Kerberos account (sometimes called an Athena/MIT/email account) is your online identity at MIT. Once you set up your account, you will be able to access your MIT email, educational technology discounts, your records, printing services, and much more.
When you register for an account on MIT's Athena system, you create your MIT Kerberos identity.
Athena is an academic computing environment provided to the MIT community in the form of remote access servers (known as the “dialups”), a virtual desktop infrastructure (VDI), and Pharos, a hold-and-release service for printers distributed across campus.
MIT Touchstone is the Institute's single sign-on (SSO) web authentication service that allows members of the MIT community to log in to participating MIT and federated websites and applications using their MIT Kerberos credentials. When using a Touchstone-enabled application, your credentials are never passed to the application service.
New in 2024: IS&T has launched a new version of Touchstone, now powered by Okta Identity Engine, a modern, cloud-based and extensible platform.
MIT onboarding processes automatically provision a Kerberos account for students, staff, faculty, and family members who reside on campus. Other individuals who need an MIT digital identity in order to access resources requiring authentication, but who are not active students, staff, or faculty, may be provided a sponsored guest account.
IS&T offers the MIT Wiki Service to provide MIT groups and organizations with collaborative web spaces. Any MIT community group, project, or organization can request a wiki space.
win.mit.edu is an IS&T centrally-maintained Microsoft Windows domain intended for general use by all of MIT. It provides a common set of services, data, and tools. Many aspects and features within this domain are customizable by participating Departments, Labs, and Centers (DLCs) and, in certain cases, individual users.
The Data Warehouse is a stable, read-only database that combines information from separate systems into one easy-to-access location.
Make sure you are running virus protection software that will guard against most computer infections. IS&T provides Sophos virus protection software, free of charge, to the MIT community.
