Find the IT resources, support, and help available to you
On Windows and Macintosh, Jabber is the instant messaging (IM) system that allows MIT users to communicate with one another and Jabber users elsewhere on the internet.
On Athena, there are two primary messaging services: Zephyr and Jabber.
IS&T offers the MIT Wiki Service to provide MIT groups and organizations with collaborative web spaces. Any MIT community group, project, or organization can request a wiki space.
IS&T's Distributed IT Resources (DITR) team helps departments with the purchase of physical hardware.
The MIT Windows Automatic Update Service (WAUS) enables the MIT community to utilize Microsoft's Automatic Update feature with a more conservative selection of patches - focused on critical security updates - than those available directly from Microsoft.
An Athena locker is a directory (aka: folder) on the Athena filesystem. IS&T creates lockers for official MIT courses, UROP projects, student living groups, ASA recognized student activities and MIT organizations (including administrative offices, academic departments, programs, and lab or research groups).
Media sanitizing is electronic file destruction. In the same way that paper files containing sensitive information can be shredded or burned, electronic files can be destroyed using various methods. The most effective form of electronic data destruction is done with file shredding software.
Use the Knowledge Base to find answers to your computing and IT questions at MIT.
IS&T Educational Applications Support assists with online applications related to courses, grades, registration, and other tools for education at MIT.
Exchange is MIT's enterprise-wide email and calendaring service.
IS&T provides a number of web services for accessing enterprise data or integrating with our central systems through the MIT Developer Connection. Application developers can integrate with or consume data from these systems using a standard protocol, instead of using a custom, application-specific protocol (Moira, MITID DB), or raw SQL (Data Warehouse, RolesDB).
