Find the IT resources, support, and help available to you
MIT Audiovisual Services has moved from the Division of Student Life and is now part of Information Systems and Technology.
IS&T provides audiovisual technicians for the operation of classroom AV systems and components to support MIT courses.
Windows is the operating system designed and produced by Microsoft Corporation.
Note: If you have a machine that uses the M1 processor you can run Windows 11 using VMware Fusion Pro 13 and the ARM version of Windows 11.
Licensing
Windows 11 Enterprise is available for use by MIT faculty, staff, and students.
IS&T has equipped a set of classrooms for automated, unattended video and audio recording of lectures that appear on the MIT Subject Listing and Schedule and are enrolled in this program.
Note: Recording only takes place in these rooms if initiated by a request from the instructor via the MIT Atlas app.
MIT Atlas is available as a native application for iOS, Android, macOS, and Windows devices. Community members can use MIT Atlas to activate their digital MIT ID, access campus, find and reserve Zoom Rooms, register travel details, and get help from IS&T via 24/7 live chat. MIT Atlas guides incoming First Year and graduate students through onboarding activities, and enables graduate students to view and confirm their appointment funding.
Virtual Computer Labs are currently unavailable. MIT's Athena Virtual Desktop Infrastructure (VDI) is undergoing maintenance and will be unavailable until further notice.
Qualtrics is an enterprise survey service available to the MIT community. It is used to conduct surveys, evaluations, and other data collection activities. Qualtrics supports the creation of both simple surveys and complicated survey workflows that are available to users via mobile-friendly format with multi-lingual options.
Licensing
Panopto is an all-in-one secure video platform that allows you to record, live stream, host, share, and search videos. It integrates with MIT's Canvas learning management system and Zoom collaboration platforms and provides video storage and viewing for authenticated MIT users. Learn more.
Licensing
Panopto is licensed for use by MIT students, faculty, staff, and affiliates.
DocuSign is a cloud service that provides electronic signature technology for the signing of contracts and signed documents.
DocuSign lets you store all your documents in the cloud to track and provide an audit trail of signatures. Access hundreds of ready-to-use applications using a variety of document types, integrate with Dropbox and Google Drive, and connect via mobile using the DocuSign App.
Licensing
To provide the core infrastructure needed to support collaboration through virtual and hybrid meeting experiences, IS&T offers two options for Zoom Rooms solutions to MIT departments, labs, and centers (DLCs):
MIT community members may now find and reserve a number of shared Zoom Rooms distributed across campus. Learn more about Zoom Rooms for Community Use and the Shared Meeting Spaces program.
The Prisma Access VPN provides a secure connection between your computing device and the cloud VPN gateway using the GlobalProtect VPN client, helping provide added privacy and security for your computing activities as well as the ability to access protected resources on MITnet that are only accessible from devices on MITnet.
GlobalProtect replaces MIT’s legacy Cisco AnyConnect client, which has been retired.
Learn more about MIT's Virtual Private Network.
Download and install the GlobalProtect remote access VPN client:
