Our Services

Discover all the services we offer to make IT at MIT e-a-s-y

Accounts & Passwords

Register for your MIT Kerberos account. Get the certificates you need to log in to MIT’s services.

Educational Technology

Find Athena clusters. Request a course locker. Educational software and tools help you teach and learn.

Email, Calendar, & Collaboration

Manage your email and calendar. Collaborate with colleagues over the phone and online.

End-User Support Tools

Support end users and manage networked operating systems, applications, and platforms.

Hardware

Purchase computers and devices through our discount program. Learn where to go for computer and printer repairs.

Help

Find answers to all your technology-related questions.

Network & Wireless

Securely connect to MIT’s network (MITnet) on campus or from home.

Security

Discover tips and steps you need to take to protect your data, your electronics, and your identity.

Software & Business Apps

Download applications from IS&T’s software grid. Get help with business applications like SAP.

Telephone & Mobile Devices

Configure your phone and voice mail. Find deals on plans and rentals. Join a meeting remotely via WebEx.

Training

Access thousands of online training videos. Browse free on-campus training courses.

Web, Data, & Servers

IS&T can install and manage your servers and help you choose a data storage solution. Learn how to make your sites user-friendly and accessible.

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A

Amazon Web Services (AWS)
APIs
Athena Clusters
Athena Computing Environment

B

Backup (Computer Backup)
BoardEffect
Business Application Help

C

Calendaring (Exchange)
Campus DAS (Distributed Antenna System)
Campus Safety and Security Infrastructure
Cellular Discount Programs
Certificates
Citrix Service
Computer Repair: Hardware and Software
Conferencing (Audio and Web)
Cyber Threat Incident Response

D

Data Discovery
Data Warehouse
Database Administration and Support
DocuSign
Dropbox
Drupal Cloud
Duo Security

E

Educational Application Help
Email
Email Lists (Moira and Mailman)
Encryption

F

Fee-based Personal Computing Support
FileMaker Hosting and Support

G

G Suite for Education
GitHub Enterprise
Guest Accounts

H

Hardware Recommendations

I

Instant Messaging

K

Knowledge Base

L

LabArchives
LastPass Enterprise
LDAP Directory
Learning and Course Management Systems
Learning Tools Interoperability (LTI) Beta
Legal Compliance
Lockers

M

Mac 3rd Party Automated Software Patching
Mac Device Management with Jamf Pro
Mac Imaging
Managed Servers
Media Sanitizing
Microsoft Office 365
MIT Events Calendar
MIT Kerberos Accounts
MITnet (MIT's Network)
Mobile Application Publishing
Mobile Device Support

O

Online Learning
OpenID Connect Authorization

P

Passwords
Printers and Printing
Prisma Access Virtual Private Network (VPN)
Profile Migration

Q

Qualtrics Survey Service
Quick Base

R

Request Tracker (RT)
Roles and Authorizations

S

Secure Remote Support
Security Awareness and Education
Server Co-location
Slack Enterprise Grid
Softphone
Software Distribution
Software Patches and OS Updates
Spam Filtering
Stopit
Student Laptop Loaner Program
System Purchasing and Deployment

T

Tableau Service
Telephone Services
Theft Deterrents
Touchstone Authentication

V

Virtual Private Network (VPN)
Virus Detection and Prevention

W

Walk-in Computing Help
WAUS: MIT Windows Automatic Update Service
Web and Database Strategy
Website and Server Hosting
Wi-Fi Calling
Wikis
win.mit.edu Windows Domain
Windows 3rd Party Automated Software Patching
Windows Device Management with MECM (formerly SCCM)
Windows Imaging
Wireless

X

Xfinity On Campus (for Students)

Z

Zoom
Students
Faculty
Lecturers
Instructors
Staff
Affiliates

Students

Faculty

Lecturers

Instructors

Staff

Affiliates